401-235-7000

Emergency Services

Emergency Behavioral Health Crisis

401-235-7120

Non-Emergencies

For routine calls that are not urgent, or to access our Intake Department
401-235-7121

More about Accessing Services

We are here for you

An emergency can seem like it comes out of nowhere and can affect an individual, a family or a community. Our Emergency Services team is always ready to help in a crisis, 24/7… 365 days a year.

Are You Experiencing an Emergency?

Emergency Services is for the person who is having a psychiatric and/or substance use emergency. Crisis and stabilization services are available for all ages, from children to elders. Examples of emergencies are someone who is depressed and having suicidal thoughts, or someone hearing voices or someone who has overdosed.

What to Expect

Services are provided by face-to-face or telephone contact. We listen to your concerns, assess the situation, take the necessary steps to get you through the crisis and provide immediate access to a full array of behavioral health services that may be needed.

24/7 Mobile Crisis Response

“Mobile crisis response” means we come to you when and where you need it. Whether you’re requesting help for yourself or a loved one, our mobile team is trained to: 
  • Assess the individual experiencing the emergency
  • De-escalate, or calm down, crisis situations
  • Connect people to needed services. 

Acute Stabilization Unit

The ASU, as we call it, provides short term, residential services for the person who is having a mental health and/or substance abuse emergency, but who does not need hospitalization. Referrals are made through our Emergency Services Team, hospitals and other sources. 

Critical Incident Response Team

Emergency Services may also be provided in community settings. For example, in schools, police stations, hospitals or other locations impacted by a catastrophic event. Our Critical Incident Response Team (CIRT) deploys to businesses, municipal, or statewide traumatic events to provide psychological first aid, death notification, consultation and support. Our highly experienced team works closely with law enforcement and emergency responders to provide comprehensive mental health counseling and support during a crisis.

 

Contact Information

PO Box 1700 | Woonsocket, RI | 02895 | Directions
401.235.7000 Main Agency | 401.235.7120 Emergency

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